1. What Information We Collect
We may collect the following types of personal information:
Identity information: name
Contact details: email address, phone number, shipping address
Payment information: billing address, credit/debit card details (via secure third-party processors)
Account details: username, password
Usage data: IP address, browser type, pages visited, time spent on site
Cookies and tracking: session cookies, analytics cookies (Google Analytics or similar)
2. How We Collect Your Information
We collect personal information when you:
Visit or browse our website
Create an account
Make a purchase
Subscribe to our newsletter
Contact us via forms, email, or live chat
Use cookies and similar tracking technologies
3. Why We Collect Your Information
We use your information to:
Process orders and deliver products
Provide customer support
Improve our website and user experience
Send promotional emails (with your consent)
Comply with legal obligations
4. How We Store and Protect Your Information
We take reasonable steps to protect your personal data from loss, misuse, and unauthorised access, including:
SSL encryption
Secure servers and firewalls
Access control and password protection
Regular security audits
5. Disclosure of Personal Information
We may disclose your personal information to:
Trusted third-party service providers (e.g., payment processors, shipping providers)
Our professional advisers (e.g., legal, accounting)
Government authorities if required by law or regulation
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. International Data Transfers
Some of our service providers may be located outside of Australia. When this occurs, we take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.
7. Cookies and Tracking
We use cookies to enhance your browsing experience. Cookies may collect information such as:
Your device’s IP address
Browser type and version
Pages visited
You can disable cookies in your browser settings, but this may affect your ability to use parts of our website.
8. Your Rights
Under Australian law, you have the right to:
Access the personal information we hold about you
Request corrections to your information
Withdraw consent for marketing communications
Lodge a complaint about a breach of privacy
To exercise your rights, contact us using the details below.
9. Marketing and Communications
With your consent, we may send you marketing communications via email. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
SteroidsAU
Email: sales@steroidsau.com.au
Phone: 0485 990 721
Website: https://steroidsau.com.au